1. Symptom: No drive letter such
as D: or E: is assigned to my CDROM/DVDROM or CD WRITER. Computer will
freeze before Windows will start.
Double check your installation. Make sure the CD Writer jumper is
set to Master which is listed as MA on the back of the CD Writer.
Your CDROM/DVDROM should be set to SLAVE which is SL. Connect the
CD Writer to the middle connector of the IDE Ribbon Cable and connect
the CDROM/DVDROM to the end of the IDE Ribbon Cable.
COMPAQ, DELL or E-Machines you need to check to see what the CDROM/DVDROM
jumper is set to. If the jumper is set to Slave or Master go back
to Solution1, if the CDROM/DVDROM jumper is set to CS Cable Select
you need to change the CD Writer jumper setting to Cable Select, which
is CS or CSEL. You need to use the original IDE Ribbon Cable that
was connected to your CDROM/DVDROM. If an IDE ribbon Cable was provided
in the CD Writer kit do not use it. Connect the CD Writer to the middle
connector of the IDE Ribbon Cable. A jumper fits over the 2 pins under
CS, SL or MA. The jumper slides out with your fingernails or tweezers.
Symptom: Roxio Easy CD Creator is not working with my
Pacific Digital CD Writer.
will need the exact model name and # of your CD Writer. (This info
is also on the burner itself)
Right Click on
the My Computer icon, Left Click Properties (win2000 and XP click
Click Device Manager,
Double Click CDROM, It will list the BURNER and the CDROM
Write the name
of the Burner down and click on this link:
Enter the Make
and Model# of the burner, it will tell you if the PDC drive is compatible
with Easy CD Creator and what upgrade you will need to download to
make it work. Click here for a list of drives compatible with NERO:
Symptom: My PC freezes when I insert a blank CDR disc
into my CD Writer. My CD Writer software does not see my CD Writer.
Uninstall all burner software, except the CD Writer software provided
by Pacific Digital. Uninstall Windows Media Player 7.1 subcomponent
"CD Burn Plug-in", Music Match and Real jukebox. . Make
sure to use the Add/Remove Programs feature under Control Panel to
The computer should be off, now turn the computer on and press the
F8 key every second or hold down the CTRL key.
When the Safemode
menu pops up select SafeMode and press enter.
Press the "Windows
Symbol Key" on the bottom left of your keyboard and the Pause/Break
key on the top right of the keyboard at the same time to open System
Properties, now (Win2000 or XP click Hardware), click Device Manager,
double click CDROM. Remove all drives listed under CDROM, you will
need to do this one at a time. When finished, restart the computer.
Symptom: My CD Writer software does not list a supported
CDR/CDRW drive. I burn data or audio files and the disc is still blank.
Download ASPI drivers version 4.70 by clicking the link listed below.
Save the aspi_v470.exe file to your desktop and double click on it
to unzip it.
the ASPI 470 file, go to the folder it was unzipped to, you need to
double click on the ASPIINST.exe file and then reboot.
Symptom: My CD Writer is burning slowly or freezes in
the middle of burning.
Right click on the My Computer icon, then left click on properties,
select Device Manager, double click on IDE Controller or Hard Disk
Controller. You will see something called "Intel, VIA, ALI, or
SIS" Bus Master. Now download the newest driver for the type
listed.Pick the Maker of your Bus Master below:
VIA Bus Master:
right clicking on the my computer icon, then left click on properties,
select Device Manager, double click on CDROM, highlight the burner,
click properties, click settings. Now Auto Insert Notification should
not have a check mark. If DMA is not check marked go ahead and check
mark it, click OK restart your PC.
Win XP Win 2000: Open Control Panel, double click System, click Hardware,
click Device Manager, Double click IDE ATA/ATAPI Controllers, double
click on Secondary IDE Channel, click on Advanced Settings, set the
Transfer Mode to "DMA if available", click OK and restart
Symptom: My NTI CD Maker software say's "No supported
CDR/CDRW detected". I drag and drop a file and I get a CDMKER.EXE
I burn data or
audio files and the disc is still blank.
Download the CD Maker 5.1.9 update.
Symptom: When I try to use CD COPY I receive an Illegal
Request error. CD COPY takes a long time to make a copy.
Use the CD Writer as the source and the target. Insert the Music Audio
CD or Data disc into the CD Writer. Set the source as the CD Writer.
Start the burn process. The CD Writer software will now make a temporary
copy to your hard drive. The CD Writer software will now ask you to
insert a Blank CDR disc. It will move the temporary copy from the
Hard drive to the blank CDR disc. This operation requires 850MB of
free space on your hard drive.
Symptom: My CD Writer will no recognize or format blank discs.
I have tried all of the Solutions on this list and my CD Writer still
doesn't work right.
Windows95 and 98 have a bug: Sometimes, Windows can't work out the IDE
controller, and therefore ceases to use its 32-bit drivers for it.
- CDROM drive disappears
- In device manager, both "Primary IDE controller" and "Secondary
IDE controller" appear with a yellow exclamation mark
- In device manager under "performance", all HD's appear
in compatibility mode.
Click Start, then Run... , and type regedit
Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\IOS
You should see a value named "NoIDE". Delete it, close regedit